ACCESSIBILITY STATEMENT

This accessibility statement applies to the website https://www.metsalut.com/:

COMPLIANCE STATUS

This website is partially in accordance with RD 1112/2018 due to the exceptions and the lack of conformity of the aspects indicated in the following point.

CONTENT NOT ACCESSIBLE

The content listed below is not accessible for the following reasons:

• Lack of compliance with RD 1112/2018

There could be some aspects of contrast that do not meet the minimum required, 3:1, with respect to the adjacent colors of the background of the section of the web in question. [9.1.4.11 Non-text contrast]

There could be some labels or instructions not correctly labeled [9.3.3.2 Labels or instructions]

There could be status messages that do not meet the minimum requirements [9.4.1.3 Status messages]

There could be suggestions for errors that do not meet the minimum requirements [9.3.3.3 Suggestions for errors (conditional)]

There could be failures in sequential navigation through the web page, affecting its meaning or its operation [9.2.4.3 Focus order]

It is not possible to prevent people interacting via voice input from accidentally activating interaction elements [requirement 9.2.1.4 - Character Key Shortcuts]

• There could be occasional editing errors on some web page

disproportionate burden

Does not apply.

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on May 29, 2023.

The method used to prepare the declaration has been a self-assessment carried out by the company itself.

OBSERVATIONS AND CONTACT DETAILS

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

• Inform of any possible breach by this website Transmit other difficulties in accessing the content Formulate any other query or suggestion for improvement regarding the accessibility of the website

Through the contact email hola@metsalut.com.

You can present:

Complaint regarding compliance with the requirements of RD 1112/2018 or

Request for accessible information related to:

Contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4

Content that is exempt from compliance with accessibility requirements for imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons, and request that make it possible to verify that it is a reasonable and legitimate request must be clearly specified.

Complaints and claims about accessible information will be made through the previous email.

APPLICATION PROCEDURE

If, once a request for accessible information or complaint has been made, it has been rejected, the decision is not agreed, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained a response.